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News & Resources
NSPL Chat Grant (January
2012)
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On December 15,2011 BHL was awarded grant funding from the National Suicide Prevention Lifeline
(NSPL). As part of the NSPL network, BHL was chosen to receive
supplemental funding to collaborate with the National Suicide
Prevention Lifeline (Lifeline) network in the development of IM/Chat
based services in an effort to increase community access to online
crisis intervention services. This supplemental funding was awarded to
10 crisis centers to provide chat services to their community beginning
3/1/12. In addition, Lifeline centers that provide chat based
services will have the opportunity to participate in a Lifeline chat
pilot that will offer services when the grant period ends 9/30/12.
A
portal will be placed on the Lifeline website with the opportunity for
the community to choose either to access the Lifeline via 800-273-TALK
or to “chat now” with a Lifeline center. The NSPL will use
this pilot program to support the establishment of a sub-network
to provide online chat services on an ongoing basis. We are
excited to have been chosen for this award and hope its implementation
will encourage individuals who may not otherwise seek help
telephonically to reach out for help via chat. |
NSPL Disaster Distress Helpline Grant (January
2012)
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Through a
one-year grant from SAMHSA, Link2Health Solutions (L2HS) has
established the Disaster Distress Helpline (DDH), a free, confidential,
24/7 crisis support service for U.S. residents who are experiencing
psychological distress as a result of a disaster, either natural or
man-made. Using the existing infrastructure of SAMHSA’s National Suicide Prevention Lifeline
telephony system, will work with selected crisis centers to develop
this new Disaster Distress Helpline network and collect evaluation data.
Behavioral
Health Link is one of four crisis call centers in the US selected to
receive a grant from Link2Health Solutions, that will enable it to
become one of four ‘Core Region Centers’ (CRC), that will
comprise the Disaster Distress Helpline (DDH). Specifically, BHL
will serve as the CRC for Region 3 (see map), answering calls and texts
24/7 (1-800-985-5990; text ‘talkwithus’ to 66746) from individuals in
distress within this multi-state region. |
URAC Health Call Center Accreditation (September 2010)
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BHL is proud
to announce that it has received a URAC Health Call Center
accreditation for a full three-year period, beginning in September of
2010. URAC is the largest accrediting body for health care,
offering quality benchmarking programs and services and providing a
symbol of excellence. Their continuous quality improvement
processes assure that our callers receive a high standard of care. |
Behavioral Healthcare
Article (July/August 2010)
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Georgia’s
Crisis & Access Line triages call and link people to services as well as
cutting emergency treatment costs. More than a hotline, this crisis
safety net is an integral component of Georgia’s mental health system,
ensuring access to and continuity of care. In a time of economic
uncertainly the value of this service highlights a responsiveness to service
needs and provides strong connections to providers. |
Lifeline
Supplemental
Award (April
2010)
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BHL
is proud to announce that it is a recipient of a Lifeline Supplemental
Stipend
Award. SAMHSA provided the National Suicide Prevention
Lifeline (800-273-TALK)
with one-year-only supplemental funds for the purpose of expanding the
network
capacity in response to increasing call volume, largely attributed to
growing
economic stressors nationwide. This grant funding directed
the Lifeline
to conduct competitive applications in order to increase call volume
capacity and,
in BHL’s case, to provide follow up for those at high risk of
suicide. |
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